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Start with the basics: include your flight details, date, and time of the scheduled departure, and the actual departure time. Mention any communication you received from the airline regarding the delay, such as announcements at the airport, updates on their website, or notifications via text or email. Discuss the impact on your plans without delving too much into emotions. Were you connecting to another flight? Did you have time-sensitive commitments upon arrival? Adding these facts helps the airline understand the practical inconveniences caused by the delay. Consider the broader implications. If the delay affected connecting flights, hotel reservations, or other non-refundable arrangements, make sure to include these details. This provides a more comprehensive view of the overall impact on your travel experience. Be factual about any expenses incurred due to the delay, such as additional transportation costs, meals, or accommodation expenses. Attach relevant receipts to substantiate your claim. When suggesting compensation, be reasonable and specific. You might ask for reimbursement of documented expenses or propose a fair gesture considering the duration of the delay. Conclude your complaint with a courteous but firm request for a thorough investigation into the cause of the delay. Politely ask for feedback on the steps the airline plans to take to prevent such occurrences in the future. For those seeking more guidance on filing a comprehensive complaint, check out the post right here. It offers additional insights into effective communication with airlines regarding delays.