Salesforce is a cloud-based CRM platform that helps businesses manage customer data, streamline communication, and enhance productivity. Founded in 1999, Salesforce revolutionized the CRM landscape by introducing cloud-based technology, enabling users to access their tools anytime, anywhere. Over the years, the platform has expanded to offer services that go beyond traditional CRM, including analytics, marketing automation, and artificial intelligence (AI). Get Salesforce classes in Pune.
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